Shareen Binns's Testimonials
“Shareen of SNB Consultancy was recommended to me by a colleague, to help support our customers with convictions on their journey to employment. Shareen met with myself and a colleague from a different centre to discuss her background and the support she could offer our customers. It was clear from the moment we met Shareen that she was a specialist in working with people with convictions and would provide a high level of practical, specialist support to our customers.
Customer feedback was always positive for Shareen. They felt they could discuss their convictions and individual circumstances with no judgement, and received a wide range of practical support including disclosure techniques, connecting with “offender friendly” employers, and motivational, confidence building sessions, as well as ad hoc support needs that someone with less knowledge of the justice system would not have been able to help with. In some cases, Shareen was able to direct customers towards relevant funding or training.
Shareen was flexible in how she delivered her support, and always happy to adapt her support to customer need. She built an excellent rapport with my staff, who felt able to approach her if they had a question relating to the justice system, or needed some advice on the best ways to support a customer with convictions. Even when not in the office, Shareen was quick to respond to queries via email or telephone.
SNB Consultancy’s support was invaluable for both my team and our customers. Many customers that engaged with Shareen started and sustained employment, or made significant steps towards employment.”
Service Design Manager