Expertise

Summary

Experience

• SmartPA

  Partner

  100+ Employees 2019 - Current

  

• Cunningham Lindsey

  PA / Incident Manager

  100+ Employees 2007 - 2010

  PA to Complex Loss & General Liability Director
  • Audio typing of reports / correspondences
  • Report running and distribution – daily, weekly and monthly
  • Diary Management
  • Arrange meetings
  • Travel and accommodation arrangements
  • Fee transfers
  • Log audit results
  • Keep updated ‘time recording’ spreadsheet for General Liability and Complex Loss teams

  Incident Manager to High Level Loss Adjuster
  • Oversee and manage diary of High Level Loss Adjuster.
  • Prepare paper files and ensure all initial paperwork is on the file.
  • Maintain paper and e-files through out the claim.
  • Arrange emergency and temporary accommodation for Claimants.
  • Liase with Contractors throughout schedule of work.
  • Chase invoices from Contractors and Policy Holders.
  • Keep close liaisons with Policy Holders, Insurers and Brokers throughout the claim dealing with any issues that arise.
  • Send update reports periodically to the Insurers keeping them informed of the progress of the claim.
  • Draft Interim and Final reports for each claim.
  • Provide high level of customer services, dealing with queries and resolving problems.

• Kingshurst Training Ltd (Formally 3E's Training)

  Office Administrator

  6 - 20 Employees 2007 - 2007

  I was brought in on a temporary basis to help with an upcoming OFSTED inspection, as I had previously worked for the company before. My main role was to do an audit of student files to ensure all were correct and up to date in ready for the OFSTED inspection

  • Responsible for adding and maintenance of the learner database for MA/AMA and E2E courses.
  • Provide administrative support to Directors, Managers, Tutors and Assessors.
  • Process Learner EMA and travel payments through the Learning and Skills Council web portal.
  • Make up and maintain all learner files ensuring all paperwork is signed and dated correctly for external auditing purposes and OFSTED inspections.
  • Prepare detailed monthly reports of all training information to ensure correct level of funding is received.
  • Accurately record absences.
  • Order and maintain adequate stationery for the office and classrooms.
  • Register learners with the Awarding Bodies, order candidate packs and certificates on completion of course.
  • Answering telephone queries and taking messages when required.
  • Minutes of Meetings.

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• PPI Learning

  Administrative Coordinator

  21 - 100 Employees 2006 - 2006

  Update and maintain course schedules on client’s Intranet.
  • Allocate Tutors, training rooms and arrange delivery of required course literature for scheduled and ad-hoc training courses across the UK.
  • Arrange travel and accommodation requirements and refreshments for course the Tutors and Delegates.
  • Register Delegates onto courses upon receipt of booking forms and send out booking confirmation and relevant course details.
  • Run weekly cancellation and rescheduling reports and act on information produced as required.
  • Run monthly course evaluation reports for clients.
  • Register and arrange logins for Sage Examinations.
  • Maintain Access database for course attendance and exam results and produce weekly reports for clients

• CTC Kingshurst Academy

  Database Administrator

  21 - 100 Employees 2005 - 2006

  • Responsible for maintaining the College’s assets database. Ensuring all assets are entered onto the database correctly and updating when any new items arrive.
  • Produce reports as and when required.

• 3E's Enterprises Ltd

  Office Administrator

  6 - 20 Employees 2000 - 2005

  • Responsible for adding and maintenance of the learner database for MA/AMA and E2E courses.
  • Provide administrative support to Directors, Managers, Tutors and Assessors.
  • Process Learner EMA and travel payments through the Learning and Skills Council web portal.
  • Make up and maintain all learner files ensuring all paperwork is signed and dated correctly for external auditing purposes and OFSTED inspections.
  • Internal audits done periodically to ensure files are correct for external auditing purposes and OFSTED inspections.
  • Prepare detailed monthly reports of all training information to ensure correct level of funding is received.
  • Accurately record absences.
  • Order and maintain adequate stationery for the office and classrooms.
  • Register learners with the Awarding Bodies, order candidate packs and certificates on completion of course.
  • Answering telephone queries and taking messages when required.
  • Minutes of Meetings.

Qualifications

Interests and Hobbies

Email Keren