Expertise
- Training and Development
- Team building
- Training
- Training Design
- Presentation Skills
- Leadership and Management
- Personal development
- Coaching
- Influencing Skills
- Sales Training
- Customer Care Training
- Sales Coaching
- HR Development
- Contact Centres
- Performance Appraisals
- Performance Coaching
- Performance Management
- Leadership Skills Training
Summary
Deborah is a dynamic facilitator, coach and trainer specialising in leadership, management development and coaching, and delivers engaging transformational learning to all her clients, delivering courses in an engaging, informative manner.
Deb is a recognised expert in the areas of personal branding, effective communication and leadership, and has a strong understanding of personality and behavioural styles.
With a strong sales background Deb is able to draw on her wealth of experience to analyse clients needs and provide training that meets the required objectives.
Deb brings a unique approach to her facilitation with fresh, strong approach to everything she does. Her expertise include Coaching ( to all levels) Leading and Managing People, Personal Effectiveness, Self Awareness and Customer Service.
An active member of the Chartered Institute of Personnel and Development (CIPD), Deborah is continually upgrading her skills by attending classes, workshops and reading books.
Deborah has worked in Learning & Development for over 20 years and has provided numerous learning solutions to companies including Bupa, Barclays Bank PLC, United Utilities, Swinton Insurance & O2 achieving excellent results and testimonials.
She is confident in delivering to all levels and has delivered to many challenging pole in her career. She has received great feedback from many stakeholders and clients who have found her authentic and credible
Experience
-
Zest Training Solutions
Consultant
- Current
Qualifications
CIPD
ILM
PTTLS
ASSESSOR
