Summary
If you think your lawyers could make more of their business, please suggest they have a no-obligation discussion or meeting with me. I lead a core team of 12 management consultants working with legal practices and others involved in the legal sector to develop and implement new business strategies, where I am backed up by a team with specialist skills and experience (within and outside legal) in key areas that enable us to focus hard on business improvement. Tel: 0161 929 8355 (D) - [email protected]
Working with law firms on new business development and business improvement from strategy to implementation. Use of technology, managing client relationships, deciding what clients really value, mergers, effective collaboration and outsourced services should be addressed now. If I don't have the answers, I usually know who does within our team or beyond.
Particular experience in areas of business development that require lawyers and managers to think differently about their role and their business; marketing, managing client relationships differently, business intelligence, client listening to create new opportunities, initiatives to retain clients, cross selling services and get into untapped opportunities.
Also in technology, where we know the suppliers, products and users well from 20 years' experience. Here the focus is on helping lawyers make better use of systems - where CRM, business processes, collaboration and management reporting are the current priorities.
Expertise
Working with law firms on new business development and business improvement from strategy to implementation. Use of technology, managing client relationships, deciding what clients really value, mergers, effective collaboration and outsourced services should be addressed now. If I don't have the answers, I usually know who does within our team or beyond.
Particular experience in areas of business development that require lawyers and managers to think differently about their role and their business; marketing, managing client relationships differently, business intelligence, client listening to create new opportunities, initiatives to retain clients, cross selling services and get into untapped opportunities.
Also in technology, where we know the suppliers, products and users well from 20 years' experience. Here the focus is on helping lawyers make better use of systems - where CRM, business processes, collaboration and management reporting are the current priorities.
Experience
-
Carton & Co
- Current
Education History
-
LLB Hons
Manchester University
1977 - 1980 -
Solicitor Qualification
Chester Law School
1980 - 1981 -
MBA
Manchester Business School
1992 - 1995
Qualifications
MBA, Solicitor
Clubs and Associations
The Law Society, Liverpool Law Society
Interests and Hobbies
A frustrated backroom guitar player looking for a band with tolerance, Man U fan, some (off road) cycling, love the Lakes and dogs.
