Jacqui Stoneman's Testimonial
Black Barn 6 Beech Tree Lane Whittlesford Cambridge CB22 4AJ
12 December 2012
Dear Sirs
Jacqui Stoneman has been working as a Management Consultant with my business, Bumpkins Day Care Nursery since September 2010. She has been a great benefit to us in many ways and I am delighted to act as a reference for her to work with developing new and starter businesses.
My initial contract with Jacqui was for her to address my primary concern of the high level of staff absences we were experiencing at Bumpkins and to help us with preparing new staff contracts. Jacqui very quickly identified how this level of sick days had developed and worked with us to introduce good practise that rapidly got results. In July 2010 we had a staff team of 50 which averaged 28 staff days per week lost to sickness, by December 2010 this was reduced to 2 days a week. This has continued to be the case ever since and the strategies Jacqui helped us to implement throughout the business has ensured that sickness is no longer a problem in our staff team.
From that point we continued to develop a working relationship with Jacqui and developed her role to a company-wide perspective. We now have a workforce that are more empowered and take responsibility for their contribution to the success of the company. Jacqui has helped us to introduce relevant job descriptions to hold individuals accountable
More recently with her help we have introduced a-new appraisal system to help measure and manage success and progress, she completed two days of appraisal coaching to assist our senior management team in how to run effective appraisals. We are now planning a half day workshop to teach our new supervisors how to conduct one to ones, to become good managers and deal with staff.
Throughout the last year Jacqui has helped us to improving and maximise the management of the Nursery through coaching and mentoring the management team in best management practises and people management skills, implementing new strategies and procedures to give them control and methods to improve accountability, such as the Bradford scoring system, company hand book, daily tracking on numbers, new rota schedules, better catering reports.
Working with our management she has helped them identifying the bottlenecks within our organisation and looking at opportunities within the nursery to maximise numbers and create a structured enquiries system. We have also increased our efficiency at her suggestion by restructuring the current configuration within the nursery.
Overall I have no hesitation in recommending her for a role developing and supporting new and existing businesses.
Yours faithfully
Michaela Huffer
Proprietor, Bumpkins Day Care Nursery email: [email protected]