Summary
I work with my clients to minimize their insurance spend through effective & efficient design of their insurance programme.
Insurance spend is driven by risk profile & claims experience. Improve these areas & you pay less.
Simple priorities I follow in my work:
1) Clients come first not insurers.
2) Understand my client's business and work around their needs both now & looking ahead to ensure their insurance programme is fit for their purpose.
3) Transparency of information so my clients can see how I communicate and manage their risk profile.
4) Should the worst happen, I will personally manage the process to get my clients back on their feet as quickly and efficiently as possible.
- Client retention through excelling in customer service
- Strategic review of business to understand risk profile
- Communication
- Networking
- Negotiation
- Risk management
Insurance spend is driven by risk profile & claims experience. Improve these areas & you pay less.
Simple priorities I follow in my work:
1) Clients come first not insurers.
2) Understand my client's business and work around their needs both now & looking ahead to ensure their insurance programme is fit for their purpose.
3) Transparency of information so my clients can see how I communicate and manage their risk profile.
4) Should the worst happen, I will personally manage the process to get my clients back on their feet as quickly and efficiently as possible.
Expertise
- Client retention through excelling in customer service
- Strategic review of business to understand risk profile
- Communication
- Networking
- Negotiation
- Risk management
Experience
-
Griffiths & Armour
Associate Director
- Current
Qualifications
Chartered Insurance Broker
ACII
2:1 Mathematics & Accountancy (University of Newcastle upon Tyne)
