Expertise
- Business Consultancy
- Project Management
- Process Improvement
- Salesforce
- Salesforce CRM Consulting
Summary
Having spent 16 years working in the corporate world, I wanted to put those years of knowledge, experience and rigorous training to good use by creating a business that allows me to help others achieve their goals. I’m a perfectionist, a problem solver and organised so it made perfect sense to play to my strengths with a consultancy & events company.
I have worked within sales (new business and account management), risk management & operations teams, accumulating a wealth of expertise & knowledge to help you and your team drive process improvements, increase revenue & create a motivated and more effective work force. My experience covers all the key areas of sales development, project management and process improvement.
Experience
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Starwell Consultancy
Salesforce Consultant
1 - 5 Employees 2017 - Current
- Business Partner/Lead Salesforce Consultant
- Sales Cloud, Pardot, Financial Services Cloud & Experience Cloud
- Project Lead in Salesforce implementation & transformation
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GE Capital Equipment Finance
Sales Force Effectiveness Leader
100+ Employees 2015 - 2016- Responsible for driving & optimising sales force effectiveness, delivering commercial analytics to improve productivity & support strong decision making & effective execution.
- Supporting effective Sales Incentive process; Input into the annual development of optimal incentive plans to drive business growth & individual sales performance.
- Championing the relationship between Commercial & Risk across all segments, understand potential obstacles to timely execution of both new & existing deals.
- Supporting and leading customer experience projects & initiatives, translating customer feedback into action.
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GE Capital Solutions
Risk Excellence Leader
100+ Employees 2011 - 2015- Developing & driving the operational strategy for the Capital UK Risk team, including long term and short term planning, specifically on headcount, reporting and team development.
- Ensure that strategic projects are managed in line with wider business priorities, managing to closure against clear target & goals.
- Lead communication plan across UK Risk to ensure clear messaging, strong engagement & aligned priorities.
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GE Capital Fleet Services
Internal Sales Leader
100+ Employees 2009 - 2011- Strategic account management of c150 accounts.
- Deliver 100% against volume, additional services and profitability targets.
- Pro-actively communicate and deliver ‘value add’ information to accounts – financial products, special offers, additional services & market/industry knowledge.
Education History
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International Business Studies
Manchester Metropolitan University
1999 - 2003
Clubs and Associations
Institute of Consulting
Greater Manchester Chambers of Commerce Member
