Expertise
- Web Design
- Architectural design
- Graphic Design
- Software Development
- Web Development
- Website company
- Web Analytics
- Design Conceptualization
- property
- E Commerce
- Social Media and Analytics
- Social Media Advertising
- Property Development
- Graphic design Artwork
- Entrepreneur
- Entrepreneurship
- Graphic Designer Berkshire
- Business
- Oxfordshire
- ecommerce website development
- Building Consultancy
- Architectural consultancy
- Architectural CGI
- Architectural Graphics
- Architectural Services
- frontend design
- Design Industry
- Business Owner
- Business start up
- Start up business
- Managing Director
- App Development
Summary
I currently work as a website and app developer, working with a variety of clients focusing on front-end development, graphic design and market research. I have also managed the completion of residential development projects worth in excess of £3.2 million.
I believe that customer satisfaction is key, I am dedicated to providing customers with optimum satisfaction from my services. I am a motivated customer service specialist with over 5 years experience in a fast-paced, team-based environment.
As an ambitious individual, I am always willing to co-operate, show perseverance and commitment towards my employment. I adapt well to new situations, always demonstrate full respect towards any authority and instead of letting problems phase me, I look for any possible way-forward to provide a solution to the problem. I remain calm when under pressure, have effective management skills and would describe myself as self-motivated, enthusiastic and dependable.
Experience
-
BMW
Senior Logistics Analyst
100+ Employees 2017 - 2019- Tasked of delivering outstanding service every day and ensure that the BMW customers enjoy the seamless support
- Whether resolving queries by telephone, letter, email or online chat
- Going the extra mile to promote the BMW brand
- Managed customer calls effectively and efficiently in a fast-paced and challenging environment.
- Initiated operations improvements to improve overall call Centre productivity.
- Improved call Centre functionality by resolving customer complaints efficiently and quickly.
- Effectively managed a high volume of inbound and outbound customer calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Defused volatile customer situations calmly and courteously -
Design Perfectionz
Website and App Developer
1 - 5 Employees 2020 - Current
Education History
-
International Business
London South Bank University
2017 - 2020
Qualifications
BA (Hons), First Class, International Business
