Why You Should Outsource Your IT Support to Systems IT

If you are looking for a reliable and professional IT support service in London, you should consider outsourcing your IT needs to Systems IT. Systems IT is a managed IT service provider based over near London Bridge, with over 30 years of experience in the IT industry. Systems IT offers a range of IT services that can help you keep your teams working effectively, whether in the office or remotely. Here are some of the benefits of outsourcing your IT support to Systems IT:

Core Skills and Competencies

Systems IT has a team of experts who are adept at handling various IT challenges, from troubleshooting technical glitches to providing strategic guidance. Systems IT can support your business in the following areas:

IT Support: We can monitor, maintain, and manage your IT infrastructure, ensuring optimal performance and availability. Systems IT can also provide 24/7 helpdesk support, remote assistance, and onsite visits when needed.

Cloud Solutions: We can help you migrate to the cloud, or optimize your existing cloud environment, using the best-in-class cloud platforms such as Microsoft 365, Azure, and AWS. Systems IT can also help you leverage the benefits of cloud computing, such as scalability, flexibility, and cost-efficiency.

IT Security: We can protect your data, your network, and your users from cyber threats, using the latest security solutions and best practices. Systems IT can also help you comply with the relevant regulations and standards, such as GDPR, ISO 27001, and Cyber Essentials.

Connectivity: We can provide you with fast and reliable internet connectivity, using the most suitable broadband, leased line, or wireless options. Systems IT can also help you improve your network performance and resilience, using technologies such as SD-WAN, VPN, and MPLS.

Telecoms: We can supply and support the right telecoms solution for your business, whether you need a traditional phone system, a VoIP system, or a unified communications system. Systems IT can also help you integrate your telecoms with your IT systems, using solutions such as Microsoft Teams.
 

 Cyber Security Skills

Systems IT is not only an IT support provider, but also a cyber security specialist. we have the skills and experience to help you secure your devices, protect your data, and improve your compliance across clouds. Systems IT also uses the best security products and services in the market, such as Microsoft Intune and Sophos MDR.

Just for reference:

Microsoft Intune is a cloud-based service that helps you manage and secure your mobile devices and apps. With Microsoft Intune, you can enforce policies, configure settings, and update software on your devices, whether they are owned by your organization or by your employees. You can also control access to your corporate resources, based on the device health and compliance status reported by Microsoft Intune.

Sophos MDR is a managed detection and response service that helps you detect and respond to advanced cyber threats, such as ransomware, phishing, and zero-day attacks. With Sophos MDR, you get 24/7 monitoring and analysis by a team of security experts, who use the Sophos Intercept X for Mobile app to collect and correlate data from your devices. Sophos MDR also integrates with Microsoft Intune, so you can use the security status reported by Sophos MDR to control access to your work resources.

New Technologies Emerging: 

Microsoft Security Copilot

Systems IT is always on the lookout for new and innovative technologies that can enhance your security posture and capabilities. One of the most exciting developments in the security field is the Microsoft Security Copilot, a generative AI-powered security solution that was announced at Microsoft Ignite 2023.

Microsoft Security Copilot is a natural language, assistive copilot experience that helps support security professionals in end-to-end scenarios such as incident response, threat hunting, intelligence gathering, and posture management. Microsoft Security Copilot uses the OpenAI GPT-4 architecture to generate a response to a user prompt, by using security-specific plugins, including organisation-specific information, authoritative sources, and global threat intelligence.

Microsoft Security Copilot is designed to integrate with products in the Microsoft Security portfolio, such as Microsoft 365 Defender, Microsoft Sentinel, Microsoft Intune, as well as other third-party services, such as ServiceNow. Microsoft Security Copilot can help you:

Protect at machine speed: Microsoft Security Copilot can amplify your team’s impact and efficiency with guidance informed by 65 trillion daily signals, enabling you to catch what others miss and outpace adversaries.
Summarise vast data signals: Microsoft Security Copilot can summarize information about an incident, a vulnerability, or a threat actor, by enhancing it with context from data sources, and provide key insights to cut through the noise and reinforce your security posture.
Provide prescriptive guidance: Microsoft Security Copilot can provide actionable responses to your natural language questions, and help you take remediation steps with guided suggestions and scripts.
Strengthen team expertise: Microsoft Security Copilot can empower and advance the work of junior staff through step-by-step guidance, and alleviate tedious tasks for senior staff, so they can focus on strategic priorities.
Microsoft Security Copilot is currently available in early access for invited customers, and Systems IT is one of the first IT service providers to join the program. Systems IT is looking forward to leveraging the power of Microsoft Security Copilot to help you improve your security outcomes at machine speed and scale.

Conclusion

Outsourcing your IT support to Systems IT is a smart decision for your business. Systems IT can provide you with a range of IT services that can help you keep your teams working effectively, whether in the office or remotely. Systems IT can also help you secure your devices, protect your data, and improve your compliance across clouds, using the best security products and services in the market, such as Microsoft Intune and Sophos MDR.

Systems IT can also help you explore the potential of new and innovative technologies, such as Microsoft Security Copilot, a generative AI-powered security solution that can enhance your security posture and capabilities.

If you are interested in outsourcing your IT support to Systems IT or want to learn more about their services and solutions, please contact them today. We are based in In the Heart of London near London Bridge, and serves customers of all sizes across withing the M25 and a few further flung.

Systems IT is not just an IT provider; we are your IT partner on the journey to success.