Summary
Sales, Management, Leadership & People Skills Training plus Interim ManagementIn providing you with trainer, coach or mentor services, I can help solve your people and skills issues to:-
- improve sales
- improve customer satisfaction
- improve client retention?
- improve staff performance
- improve productivity
Sound good?
The training portfolio includes, but is not limited to, areas such as:-
Microsoft Word & Excel - Introduction, Intermediate and Advanced levels (Office 2003 - 2007 - 2010)
Assertiveness and Communication Skills
Presentation Skills and Public Speaking
Sales Training (inc. Sales Leadership, Presentations, Tendering, Negotiation)?
People Management and Team Building
Customer Service Management
Telephone Techniques / Telephone Sales
Performance Management & Motivating Staff
Supervisor Skills
Time Management
Leadership and Management
Coaching
Train the Trainer (helping you train more effectively 'in-house')
Business writing skills
Project Management
Career Transition (inc. Job Search, Approaching The Market, CV Writing, Interview Skills etc.)
- improve sales
- improve customer satisfaction
- improve client retention?
- improve staff performance
- improve productivity
Sound good?
Area of Expertise
The training portfolio includes, but is not limited to, areas such as:-
Microsoft Word & Excel - Introduction, Intermediate and Advanced levels (Office 2003 - 2007 - 2010)
Assertiveness and Communication Skills
Presentation Skills and Public Speaking
Sales Training (inc. Sales Leadership, Presentations, Tendering, Negotiation)?
People Management and Team Building
Customer Service Management
Telephone Techniques / Telephone Sales
Performance Management & Motivating Staff
Supervisor Skills
Time Management
Leadership and Management
Coaching
Train the Trainer (helping you train more effectively 'in-house')
Business writing skills
Project Management
Career Transition (inc. Job Search, Approaching The Market, CV Writing, Interview Skills etc.)