Expertise
- Security
- Unified Comms
- Employee Engagement
- Telecoms
- Data Analytics
- networking
- IT Services
- Workforce management
- Workforce Planning
- Communications
- Contact Centres
- Digital Transformation
- Managed Networks
- SIP Trunking
- Quality Management
- Customer Insight
- Customer Engagement
- Artificial Intelligence
- Compliance
- analytics
- ICT
- optimization
- workflow optimisation
- cloud technology
- WAN
- IVR Real Time Feedback
- Managed Service Provider
- Customer Experience
- Customer Feedback
- Telecoms Consultancy
Summary
A Sales Professional with a highly consultative approach specialising in Contact Centre's, Digital Transformation, AI, Robotic Process Automation, Security & Compliance, Optimised Networks and Managed Service.