The aim of CM Services (UK) Ltd established in January 2003, is to give you a greater return for your time and efforts in increasing your sales and gross profit. We have worked closely with a wide range of Clients from Start Up businesses to SME's through to Corporate organisations.
Charlie McIntyre the principle trainer and a highly qualified professional, has a wealth of knowledge gained from hands on experience with over 30 years in the sales and management arena. He has developed individuals and teams in a broad spectrum of industries and professions from telecommunications, IT specialists, manufacturing, distribution, food and beverage, accountants, solicitors, insurance, engineering and many more.

Expertise

Practical tuition in a number of key business disciplines by building confidence in individuals and teams giving no nonsense advice that produces results in the following areas:



Structured Sales Training -

Planning through to Closing with sales skill testing then a one day course that is shaped to suit experienced individuals who have had exposure to sales and could do with a refresher, or people new to sales or with no formal sales training that need to know the rules.


Telephone Sales - Live calls 2hr sessions contacting actual customer base and getting results.


Key Account Management - How to get the most from large multi sited companies. Do we really know our largest Customers and how much of their potential business do we enjoy?


Field Sales Training - Including Main Accounts and Sales Managers getting in the customer where it matters with the decision-makers. One to one sessions or courses to complement these job roles also provided.


Appraisals - Gathering vital information from employees on how they feel about the Company and how they are treated - They tell me a lot more than their line manager. This has proven to be useful in nipping small problems in the bud before they become costly bigger problems.


Screening Interviews - Mainly for sales roles the aim is to leave busy Sales Directors with a short list of the right candidates at a more cost effective rate and free their time to carry out more constructive duties.


Interim Management - Perform the Sales Director or Sales Managers role for a determined period of time with clearly defined aims and targets


Leadership & Management tuition - skill testing to understand where we need to concentrate and then training in strategy planning, motivation, hold effective one to one's, problem solving, delegation, workplace moaning and coaching skills.


Presentation & Networking Skills - From how to give confident presentations to working a room at a networking event or seminar or just understanding how vital it is for all of us to network properly
Personal development and Communication - Covering topics like: Become a peak performer, give your life a service, time management, how to de clutter your life and don't say yes when you mean no. In communications how many of us have had any tuition on how to write an e-mail yet it is a vital link with our existing and prospective customers.



Customer Service - Listen to your customers, how to handle complaints, going beyond customer service and even how to delight your customers.


We run monthly Structured Sales Training courses locally in South Manchester but happy to run them in-house for details contact us on 07940 517455.