Event DescriptionA very practical 1-day training course for senior secretaries and aspiring PA's.
Event SummaryIdentifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing your contribution.
Managing your boss successfully;
making relationships work;developing your network; communication and the importance of feedback.
Increasing your contribution to the management team through basic group dynamics and team work.
Developing personal management skills; setting objectives; prioritising tasks; understanding time management; delegating successfully; problem solving.
Organising effective systems; travel; informal and formal meetings; minute taking.
Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan.