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Grow Your Business
07.07.2011 Manchester

Professional Receptionist Seminar

Thursday, 8th September 2011 from 09:30 to 16:45
Manchester Arthur House, Chorlton Street
(Manchester)
poster-image
Del Jones, Pitman Training Manchester Training Provider

Professional Receptionist Seminar

Event Description

Be the best front of house receptionist!

Event Summary
In one action-packed day, you'll learn: •How to make a first impression people will remember •To review best telephone practice and learn how to direct calls correctly •How to develop strategies for dealing with difficult people and situations •How to receive visitors professionally •To develop effective listening skills and focus on customer care •How to stay motivated and be part of the company team
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Del Jones Pitman Training Manchester Training Provider

I am a Course Advisor at Pitman Training and my role is to advise potential students on the best training solutions to achieve their career goals.
Expertise

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