Event DescriptionAimed at senior secretaries and PA's.
Event SummaryWhat Is Covered.
•Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing your contribution.
•Managing your boss successfully;
making relationships work;developing your network; communication and the importance of feedback.
•Increasing your contribution to the management team through basic group dynamics and team work.
•Developing personal management skills; setting objectives; prioritising tasks; understanding time management; delegating successfully; problem solving.
•Organising effective systems; travel; informal and formal meetings; minute taking.
•Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan.
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